short thoughts — We all know that we are driven by speed....

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We all know that we are driven by speed. Deregulation and the internet have made competition global. Technology makes more technology. So speed-of-change is only ever going to accelerate.
[[MORE]]Competitive advantage is fleeting. Firms need to...

We all know that we are driven by speed. Deregulation and the internet have made competition global. Technology makes more technology. So speed-of-change is only ever going to accelerate.

Competitive advantage is fleeting. Firms need to continually generate new sources of advantage. Industries are constantly evolving; recreated by competition.

Competition is a dynamic process. One in which firms jostle with each other to create competitive advantage only to see this lead vanish overnight through rivals’ innovation and imitation - or by customers making a substitution. Travelling via Uber rather than hailing a black cab. Staying in a spare room or apartment found via Airbnb rather than in a hotel sourced through a travel agent.

The importance of bringing new products and services to market or adopting new processes at speed is well-trodden ground. But what about perseverance?

It takes sustained commitment and often steely nerve to develop new skills and capabilities. Especially when you - and your shareholders - can see that your ‘traditional’ competition isn’t spending the same amount of time and energy - and therefore money - on developing these new skills.

In an increasingly networked firm competing for the future means bedding down new competences at scale. Developing and using new skills at the level of the whole organisation and increasingly beyond the company walls throughout the network of alliances, joint ventures and key suppliers.

Today’s successful firms know well their customers’ needs … of today. But, focusing too closely only on these desires can all the needs of tomorrow’s customer to be missed. So overlooking the cues to develop new capabilities to service them.

These are short thoughts. For longer, more fully-formed thoughts covering business, public relations and change visit www.sabguthrie.info or sign up to email updates.

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